Activity: 02.09 - Manage Incidents And Actions
The objective of this activity is to monitor incidents, issues or outstanding actions if any. It also ensures any escalations on the incidents are appropriately handled.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 02.09 - Manage Incidents And Actions Incident Manager Manage Incidents Manage Escalations For Incident Management Incident Manager Stakeholder Communication Service Delivery Action List Manage Incidents Service Delivery Complaint Register Manage Escalations For Incident Management
Work Breakdown